Refund policy
🔒 NightDrive Return & Refund Policy
We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.
📦 Return Eligibility
To be eligible for a return:
- Item must be unused and in original condition
- Must include original packaging
- Proof of purchase is required
📩 How to Start a Return
To start a return, contact us at:
nightdriveebusiness@gmail.com
Please include your order number and reason for return.
Once your return is approved, we will provide instructions on how to send your item back.
⚠️ Important
- Do NOT send items back without contacting us first
- Unauthorized returns will not be accepted
🚚 Damages & Issues
Please inspect your order upon arrival.
If your item is damaged, defective, or incorrect, contact us immediately, and we will make it right.
🚫 Non-Returnable Items
We do not accept returns for:
- Sale items
- Gift cards
🔄 Exchanges
To exchange an item, please return your original item and place a new order.
💳 Refunds
Once we receive and inspect your return:
- You will be notified of approval
- Refunds are issued to your original payment method
- Processing time: 5–10 business days
If your refund has not arrived after 15 business days, contact us.